When you request for your prescription, Echo will ask you to make a request for the medication you have added to your medication list. The information that we will send your GP will only include the name of the medicine and the strength.

Your GP will then issue a prescription stating the:

  • quantity

  • brand

  • dose

and we will dispense accordingly.

If you require a specific brand, quantity or dose, please do speak with your GP directly so they can update this on your patient record. Please also ensure your preference is clearly stated on the prescription Echo receives so we can dispense according to these instructions.


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